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User Manual

Spread betting with Capital CFDs couldn’t be simpler. The following User Manual gives you a step-by-step guide on how to trade online with Capital CFDs.

Please do not assume that we operate our business in the same way as other spread betting companies. Full details of how we conduct our business can be found in our Terms & Conditions.

The instructions provided here relate to both a Live Trading Account and Demo Account.

  • Log into your account

    Log in to your account using your chosen username and password in the box on the right hand side of the home page. If you have forgotten either of these please contact us by telephone on + 44 (0)20 7456 7051.

    If you experience problems logging in, please go to the FAQs section of our website or alternatively, you can email support@capitalcfds.com  us or call us on + 44 (0)20 7456 7051.

    If you have a Live and a Demo account, the two accounts are completely independent of each other. You will need different usernames and passwords. To log into your Demo account please click on the "Demo Account" tab of the login box on the right hand side of the homepage.

  • Trading platform overview

    Our trading platform has been designed to make your trading experience as simple as possible.

    The products we offer are broken down by type of market. For example, indices, shares, foreign exchange etc. If you cannot find the market that you are looking for, you can use the Search function at the top right hand corner of the platform.

    On the bottom left hand side of the screen you will see your account number. You will need this if you contact us to make a trade or for any other account related queries.

    Split trading screen

    In the view below you can see the trading screen is split into two main sections. In this example you can see My Portfolio on top half of the screen. You can navigate to other markets via the top navigation bar and they will display in the top window.

    Platform

    On the bottom half of the trading screen you can display other tabs such as the Open Positions, Order Book or Account Transactions.

    You can move the bar in the middle of the screen up or down so you can view more of the markets in the top half of the screen or more of the account related information in the bottom half of the screen.

    There are a couple of ways you can search for a particular instument:

    1.) Navigating from the drop down menus

    If, for example, you would like to find gold, you would need to click on the Commodities tab on the top navigation bar. This will then bring up a list of all the commodities we offer in a drop down list so you can refine your selection.

    Dropdown menu

    2.) Using the Search facility

    If you cannot find the product you are looking for, please use the search facility at the top right hand corner of the screen.

    Search

    Type in the name of the product you would like to see and then press the search button. All matches will appear in the top part of the trading screen.

  • Making a trade and closing a trade

    Making a trade

    Click on the TRADE button and the trade ticket will appear.

    Trade ticket column

    Now all you need to do is adjust your trade size and decide if you wish to buy or sell. Live prices will continue to update until you click the buy or sell button.

    You can choose the trade size by either using the up or down arrow or by typing in the size manually.

    Trade ticket

    At the same time as placing your trade you can set the level at which you wish your mandatory stop loss and limit order (if you want one) to be.

    Remember, stop losses* are automatically allocated to every open trade, but you can specify the level yourself at the time of opening a trade.

    * Stop losses are not guaranteed and are subject to slippage. If you wish to have the certainty of having your stop loss price guaranteed, you can place a Guaranteed Stop Order order by ticking the “GUARANTEED” box on the ticket. Please note that GSLs attract a premium which is charged at the time the order is placed. The premium is not refundable if the Guaranteed Stop Order expires or is subsequently cancelled. For further information on GSLs please refer to our Market Information Sheet.

    Once you’ve clicked either the buy or sell button and your trade has been accepted you will get on screen confirmation plus confirmation by email.

    Trade confirmation

    If you notice any discrepancies, please contact us immediately, preferably by telephone.

    Trade confirmation

    Multiple trade tickets and tear-off

    If you already have a trade ticket open, you can click on TRADE next to another instrument to launch another trade ticket. The second one will be launched above the previous trade ticket in the column on the right-hand side.

    Multiple trade tickets

    You can open as many trade tickets as you wish, but it is not possible to open more than one trade ticket in the same instrument.

    You can click the tear-off icon UserManual - tearoffand your trade tickets will be opened in a new window.

    Tear Off

    Closing a trade


    If you decide to close a position, go to “Open Positions” and click on “Close” to the right of the position you wish to close. You will only be given one option either a buy or a sell depending on the direction of your original trade. For example, if you had a long position you would need to sell to close so only the sell button will appear when you click on ”Close”.

    Close trade ticket

    Alternatively, you can place a trade of the same size but of the opposite direction on the same instrument. For example, if you make a 5 CFD buy to open, you will need to make a 5 CFD sell to close.

    Cherry picking which trade you want to close

    If you have opened more than one trade in the same instrument, the total size will be shown with the average opening price.

    For example, you initially bought 2 Australia 200 CFDs at 4795, and then another one contract at 4818, your Open Positions would look like this:

    Cherry Pick

    Each open position has a “+” symbol next to it. Click on the symbol and it will reveal each individual trade. This allows you to close your trades in any order you like.

    If you do not cherry pick when closing your positions, the closing trades will work on a first in first out basis.

    In the above example, if you subsequently sold 1 Australia 200 CFD at 4814, half of your first trade would be closed and your second trade would still be open. Your Open Positions would look like this:

    Cherry Pick 2

    Partially closing an open position

    If you wish to partially close a position, you can do this by either finding the original product that you traded and adjusting the size (which will be less than your original size) and then make a trade in the opposite direction or by clicking on the close button in Open Positions and using the down arrow to adjust your size lower. For example, you initially made a 5 CFD buy to open and then you decide you want to partially close your position to 2 CFDs. You would need to sell 3 CFDs to close this part of your position.

    Close and reverse an open position

    If you wish to change the direction of an open position, you can achieve this by one simple trade: find the original product that you traded, adjust the size (which will be more than your original size) and then make a trade in the opposite direction. So, using the example above, you initially made a 5 CFD buy to open and then you wish to close and reverse your position by selling 8 CFDs. By taking this action your 8 CFD sell would close the original 5 CFD buy position and instantaneously open a new 3 CFD sell position, at the same price.

  • Depositing funds and calculating the minimum deposit

    Deposit funds online

    Funds can be deposited online using a debit or credit card or over the telephone. Please note there is a 2% surcharge for card payments. Payments made from a Visa Debit card are free of charge. To deposit funds online, click the “Payments” button and follow the instructions. Further details about depositing funds can be found in the FAQs section.

    Cma

    Calculate the minimum deposit

    Before you begin trading, you will need to deposit some funds into your account. You can calculate the minimum amount required by looking at our Market Information sheets or by clicking on the “i” button next to each instrument.

    To calculate your minimum deposit, select the product you wish to trade and then multiply your trade size by the minimum IMR detailed in the Market Information Sheet.

    For example, if you wish to buy 1 Australia 200 and the minimum Initial Margin Requirement (IMR) is 25, your initial deposit required to make a trade would be $25.

  • Stop Loss Orders

    A Stop Loss Order is the method used to limit the losses on an individual trade. It literally means "when the loss on a trade reaches the point where I no longer wish to risk any more money then close me out of my position (or ’stop’ me out)".

    Capital CFDs automatically apply a Stop to every new trade. It is important to note that Stops will be filled at the level you request, but in the rare event of the market gapping you will be filled at the next best level. We also offer the ability to place Guaranteed Stop Orders on some markets which will protect you against any market gapping.  There is a small premium for this extra protection (see the Market Information).

    Every market has a minimum distance from the current price at which any stop will be accepted. You may move the stop further from the current market price provided your account has sufficient funds to do so. The system will not permit you to move your stop level beyond such available margin.

    When a position is closed, the stop loss relating to that trade will be automatically cancelled and you will receive an email to confirm this.

    All stops are set to Good Till Cancelled ‘GTC’, however you can amend this on the order screen.

    In order to amend your stop loss and add a limit order right after you have placed a trade, you need to go to either the Order Book or the Open Positions window.

    When you click on the AMEND button, you will see this new ticket:

    If you do not amend your stop loss level after you’ve traded, your stop loss will be based on 80% of the funds available in your account or it will be set at 80% of the maximum CGSL (maximum computer generated stop loss). Details of the maximum CGSL for each product can be found in our Market Information.

    On accessing the Order Book on the trading screen you will be able view all the current stop losses and limit orders that are running against your open positions.

  • Orders

    View and/or amend your Stop Loss, Limit Orders and New Orders

    You can find details of all Stops, limit orders and new orders if you click on the Order Book tab.

    Order Book

    Click the “AMEND” button to amend your stop loss. Stop losses cannot be cancelled, they can only be amended.

    New Orders

    A ‘new order’ is an order that is not attached to any existing open position and is independent of any other instruction. A new order is used to open a new position at a price that is not available given the current market price.

    The ‘new order’ functionality is useful for placing orders at critical market points so that you do not have to be watching the markets every moment of every day to ensure that you do not miss an opportunity.

    Creating a New Order

    1. To create a ‘new order’ go to the instrument of your choice and click on the “ORDER” button.

    New order

    2. Specify your trade size, the price level at which you would like your new order to be executed and whether it needs to be a buy or sell.

    3. When placing a new order you can also specify where you would like the contingent stop loss and/or the limit order to be.

    Please note that it is your responsibility to ensure you have sufficient funds to cover your orders when they are triggered. The order will be cancelled when triggered if the funding requirement is not met.

  • Functionality on your account

    Add products to “My Portfolio”

    Once you have located an instrument you would like to watch, you can click the symbol to the right of each instrument to save it to My Portfolio, which is a watch list. This information will be stored in the My Portfolio section of your account for the next time you log in.

    To access My Portfolio you need to click on the button in the top right-hand corner of the trading platform.

    Calculate minimum deposit

    You can remove an instrument from My Portfolio by simply clicking on the  symbol to the right and it will disappear.

    Trading Tools

    Your Capital CFDs account also provides you with an extensive research area. To access this, click on Trading Tools at the top right hand corner of the platform.

    Trading Tools

    Capital CFDs  accepts no responsibility for and has no control over the content (including legality, suitability, accuracy, timelines, reliability or availability) of any linked websites.

    The provision of third party content is for general information purposes only and nothing in this section should be construed as providing investment advice or a solicitation to purchase or sell any investment.

  • Account details

    All Account Transactions

    This is where you can see all the transactions made on your account. It can be found on the bottom row of tabs of the trading screen. This means any money you have credited or money you have requested to be withdrawn from the account. You will also be able to see money you have made or lost on closing positions. You can click on the ‘Download Full Account History’ button to view all of your transactions in excel format.

    Base Currency

    This is the currency in which your account is held. We offer a number of different account base currency options including: Sterling, US Dollars, Euros, Swedish Kroner, Danish Kroner, Norwegian Kroner and South African Rand.

    Cash Balance

    This is the amount of money you have in your account.

    Open P/L

    Once you have opened a trade you will automatically be able to see your total open profit and loss at the bottom of the screen. The details of your open profit/loss will update every time the market moves so you can keep track of how much you are making or losing on your overall position(s).

    Trading Resources

    This is the amount of money you have on your account left to open new trades.

    Please note that if you would like a refund, the trading resources balance is the amount that you can transfer out of your account.

    Account Valuation

    This is your cash balance plus or minus your total open profit and loss i.e. what would your cash balance be if you closed your open positions. This will adjust with the market movement.

    Trade History

    Your trade history can be found on the bottom navigation bar. This includes which market you have made a trade in, your stake size, the direction of your trade (buy or sell), the date and time of the trade and the level at which you made your trade. You can also download these transactions to file to view in excel.

    Payments

    This is where you can credit your account or request for funds to be withdrawn out of your account.

    Trading Tools

    This is where you can find free of charge access to a number of third party websites who provide research analysis such as Technical Analysis, a Market Squawk, an Economic Calendar and Market Data and daily/weekly market commentary.

    Help

    This is where you can find the complete Market Information document, our FAQs, where you can gain access to this User Manual, the Terms and Conditions and our contact details.

  • Charts

    Charts Overview

    Click here to view the Chart User Manual.

 

CFD trading carries a high level of risk to your capital and you can lose more than your initial deposit. CFDs may not be suitable for all investors so seek independent advice. View full risk warning.

 
 
 
 
 
 
 
 
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